Shipping & Returns
Thank you for visiting and shopping at Adam and baby. The following information sets out the terms and conditions that constitute our Shipping Policy.
Processing your Order
An email confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.
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Processing and Delivery Time Frames
We endeavour to get your order to you as soon as possible. After your payment is authorised and verified, all orders are processed within 2-3 business days.
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Once your order is dispatched, an estimated delivery time will be provided to you. Delivery times are estimates and commence from the date of dispatch, rather than the date of order.
As an estimated guide, allow up to 3 business days for orders shipped within Victoria. All other states allow up to 7 business days.
We will contact you if there are any unexpected delays.
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Shipment Locations
We currently only ship to addresses within Australia.
Shipping Rates
Standard tracked shipping is FREE for all orders over $89. For orders below $89 the shipping fee is a flat rate of $12.00.
Tracking Options
We aim to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, you will receive a link to track your package.
Damages
If there is any damage to the packaging on delivery, contact us immediately at adamandbabyaus@gmail.com.
PRIVACY
Adam and baby respect your right to privacy and is committed to safeguarding the privacy of our customers and website visitors by ensuring that your personal information and data is protected. Adam and baby is bound by the Privacy Act 1988 (“the Act”) and adheres to the Australian Privacy Principles (APP) as an APP entity defined in s 6(1) of the Act.